Why ClearPro Carpet and Rug Cleaning?
Best Equipment + Proven Chemistry + Meticulous Techs = WOW!
- Exclusive 12 Step Cleaning Process
- IICRC Certified Firm & Technicians
- CRI Certified Cleaning Technology
- High Performance Truck Mount with Powerful Hot Water Extraction
- Eco-Friendly Dirty Water Removal
- Cleaner and Fresher Smelling Carpet
- Faster Drying Time
- Carpet and Rug Protector Available and Recommended
- 30 Day Spot Re-Treat Guarantee
ClearPro’s 12 Step Carpet Cleaning Process
ClearPro Window & Carpet Cleaning’s 12-step process is very thorough and the results are amazing. We stay current with manufacturer’s recommendations through the IICRC (Institute of Inspection Cleaning and Restoration Certification). The IICRC is the only certification & education program that carpet manufacturers recognize for carpet and upholstery cleaners.
Step 1: Pre-Inspection
Our Technician will do a walk through inspection with you to identify soiling conditions, carpet construction, and potential problem areas including possible permanent stains.
Step 2: Pre-Vacuum (Optional but Highly Recommended)
Your carpet is pre-vacuumed with a commercial vacuum to remove bonded, insoluble dry soil.
Step 3: Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, such as beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.
Step 4: Pre-Spot
Certain spots are pre-treated for maximum removal.
Step 5: Pre-Spray
Traffic areas are pre-treated with a biodegradable traffic lane treatment.
Step 6: Pre-Agitate
Carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.
Step 7: Extract and Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet.
Step 8: Neutralizer
The pH is balanced on every carpet and fabric cleaned. This is one of the most important steps according to carpet manufacturers. This is accomplished during the extract & rinse process or a post spray can be applied.
Step 9: Post Spot Treatment
Potential permanent stains, as identified by the technician, may or may not be able to be removed.
Step 10: Post Groom
The carpet pile is set in one direction to aid the drying process.
Step 11: Speed Dry
High velocity air movers are placed on the carpet to lessen the drying time.
Step 12: Post Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results and make sure that you are completely thrilled with the job.
Nancy’s Top 10 List of Reasons Why ClearPro Should Be Your Carpet and Tile Cleaner
#01 – Satisfaction is Guaranteed… Period
At ClearPro, honesty, integrity, and respect are core organizational values. They represent the cornerstone of all our business dealings. ClearPro stands unconditionally behind all of our services.
#02 – Independent Customer Reviews
5 Star independent customer reviews ratings on Google, Angie’s List, Yelp and other social media sites confirm ClearPro’s track record of consistently delivering exceptional Quality and Service at fair prices.
#03 – Business Insurance
At ClearPro, we will always operate our business in a professional and ethical manner. This includes being properly insured. We are fully insured for your peace of mind as well as ours. Our vehicles have full insurance coverage. Our technicians and office staff are insured by a CopperPoint Mutual worker’s compensation policy. We carry a $2 million dollar general liability insurance policy with specialty riders for Care, Custody & Control, and Voluntary Property Damage.
Factoid – Quite simply, in today’s litigious American culture you can’t take the risk of doing business with anyone who is not properly insured. You should always verify that service providers working on your property have worker’s compensation and general liability insurance policies with appropriate limits…And that these policies are currently in force. Insist on seeing the insurance certificates or better yet call the service provider’s insurance agents to verify coverage. Absolutely the worst time to discover that a service provider doesn’t have the insurance he/she claimed is after your property has been damaged or after a claim has been filed against your homeowner’s insurance policy for an injury someone suffered on your property.
#04 – Safe Cleaning Products, Safe Waste Water Disposal
ClearPro uses Carpet and Rug Institute (CRI) Seal of Approval products. CRI tests seven attributes of each product to insure that they will be safe and effective in your home. Many carpet manufacturers recommend Seal of Approval products in their residential warranties.
ClearPro is committed to Eco-Friendly dirty water disposal. The dirty water being extracted from the carpet as it is being cleaned is returned, filtered, and accumulated in a storage tank installed inside the van. This storage tank has a float switch mounted inside the storage tank that is wired to a special $1,500 transfer pump. The carpet cleaning technician uses dedicated hoses to connect the transfer pump to your sanitary sewer clean out. The transfer pump turns on and off as necessary to transfer the dirty water to your sanitary sewer connection.
Factoid – Sadly, there are a number of carpet cleaners operating in the Phoenix metro area who break the law regularly by dumping their dirty water on their customers’ front yards, down storm sewers, on dirt roads, or in other locations where the dirty water pollutes the environment. Do your part! Please report carpet cleaners who violate the law.
#05 – Easy to Do Business
Doing business with ClearPro is easy. Our customer care specialists are available to assist you when you call, fax, e-mail, or text. Our professional, well trained technicians arrive like clockwork. Customers appreciate the superior quality of our work attention to detail. Our primary service area includes Scottsdale, North Scottsdale, Carefree, Cave Creek, Paradise Valley, North Phoenix, and surrounding communities. Our reputation as one of the premier specially cleaning businesses in the North East Valley has been built up the strong foundation created by the quality and service delivered by dedicated employees year in year out beginning in 1994.
#06 – Equipment
ClearPro’s carpet cleaning crew uses only top of the line equipment. Equipment properly sized and professionally maintained combined with proven chemistry and meticulous techs will absolutely deliver the best cleaning results. The larger the truck mount cleaning system the better your cleaning is likely to be. Our Prochem Everest HP is one of the biggest and most powerful truckmounts on the market.
Factoid – Truck mount cleaning systems also need to be serviced regularly to operate at peak performance. Use carpet cleaners who invest in the right size equipment and take good care of it.
#07 – Procedures & Processes
ClearPro’s Procedures and Cleaning Processes, including our 12 Step Carpet Cleaning Process, meet or exceed the Institute of Inspection, Cleaning, Restoration, and Certification (IICRC) and Carpet and Rug Institute (CRI) guidelines assuring you that your carpet will be professionally cleaned. Trained, experienced technicians with appropriate certifications will do the job right delivering top notch service.
Factoid – the Carpet and Rug Institute (CRI) and the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) both strongly recommend that carpets and area rugs be vacuumed with a commercial grade sweeper just before being deep cleaned in order to remove as much dry soil that has bonded to carpet fibers as possible. Testing has shown that this step is critical and makes a difference in the end result. Customers in this service area rarely are willing to pay to have their carpets vacuumed before being deep cleaned. Carpet cleaners must do a better job of educating their customers how important the step is.
#08 – Transparent Pricing
ClearPro’s Transparent All Inclusive Pricing Structure takes the guesswork out of what your final invoice total will actually be. Our Quote Request Page on this web site provides you with two different ways to obtain a quote for work in your home that you would like done.
On Site Quote – Obtaining a free on-site quote is quick, easy, and convenience. Submit your online request form or give us a call. We will take it from there.
Quote & Clean – We will come to your home as scheduled, walk the property, prepare a quote, and review it with you. If you approve the quote, we will start your cleaning service immediately and complete it before we leave your property.
* No Bait & Switch * No High Pressure Upsells * No Hidden Charges * No Add on Fees*
Factoid Alert! Carpet cleaning in the Phoenix metropolitan area today is a little like the days of the Wild, Wild West. Consumers must remain vigilant and protect themselves against a wide range of predatory tactics such as bait and switch, hidden fees, add-on fees, and high-pressure up sells. If the quoted price seems too good to be true, it most probably is. Look out for guys driving around in beat up vehicles with worn out truckmounts. They will go through the motions of carpet cleaning but they can’t possibly deliver a good quality service. Make your purchase decision based on quality and recommendations first. Consider price as a secondary decision factor. (Be sure to check out the Channel 3 News YouTube video on our “How to Choose a Carpet Cleaner” Page)
#09 – Background Checked Technicians
ClearPro technicians who are in your home have undergone professional criminal background checks for your peace of mind as well as ours. We carefully recruit and screen all applicants by conducting a complete background check and several interviews to ensure that we hire only honest, hard-working, and courteous individuals. Characteristics that we look for in all our employees include personal integrity, a solid work ethic, and meticulous attention to detail, a service mindset, and a friendly outgoing personality.
#10 – Our People
Our mission is to provide our customers the highest quality carpet tile, and grout cleaning tailored to fit their individual needs. We continue to strive daily in the pursuit of excellence in all that we do. We treat customers with the utmost courtesy and seek to build strong, ethical, professional relationships while providing them with unsurpassed quality, service and value.
Our Reputation for Quality & Service is SPOTLESS!
Customer Satisfaction is Guaranteed…Period
Earning your continued trust and confidence in our workmanship and service is the most important task we undertake each and every day. All of us at ClearPro Window and Carpet Cleaning understand that your complete satisfaction is the key to our on-going success.
ClearPro Window and Carpet Cleaning guarantees all work performed will be completed as specified in a professional, workman-like manner following standard trade practices, safety guidelines, and federal, state, and local regulations.